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Demandware (Salesforce Commerce Cloud) Data Migration Services

StrategicDB has helped many clients transition away from Demandware and into more popular platforms such as Shopify or BigCommerce. We have also helped migrate data into Salesforce Commerce Cloud. We approach each e-commerce migration project as a customized project. As each retail store is different and with different requirements, we will ensure that your data matches your commerce needs.

We can migrate your products that will match your new page layout. As well as help migrate your customers for both B2B and B2C clients. We can migrate orders, reviews and digital assets such as images, videos and documents. Contact us for a free quote on your Salesforce Commerce Migration. 

Get a Quote on your Demandware Migration Project

Salesforce Commerce Cloud (Demandware) Data Migration Services

If you are looking to migrate out of your current platform and into Salesforce Commerce Cloud, we can utilize the import wizard for simple migrations. However, for more complex migrations we can utilizing the available APIs. We can make sure data is configured in Demandware to match your page interface.

If you are migrating out of Demandware, we can easily export all data that is needed to move you into your new retail space. We handle the migration of title, description, categories, pricing, dimensions, images, videos, documents, reviews and custom fields.  We will also prepare the data, clean-up product data and help with SEO where needed.

Regardless if you are importing or exporting B2B Customers or B2C Customers from Demandware or to Salesforce Commerce Cloud, StrategicDB can help! We have not only migrated customer information but have also helped retailers clean historical data by de-duping duplicate customers, helping with parent/child relationships and helped with setting up custom fields for segmentation purposes.

Orders in Salesforce Commerce are handled by their Order management system. Typically when moving from a custom e-commerce solution or a ecommerce provider to Salesforce Commerce you would use Salesforce’s API to import historical orders. For those migrating out of Demandware and into a different platform such as Shopify or BigCommerce, this is done via API as well. Therefore, if you do not have a programmer on staff, we would be happy to migrate this data for you.

Migrating product coupons or gift certificates from historical e-commerce platforms into Salesforce commerce can be done via import and export functionality. For those migrating out of Demandware and into a different platform, as long as the new platform supports gift certificates and coupon/promotions it should not be an issue to migrate.

Having your products found by search engines is important, and the biggest risk to migrating to a new platform is the loss of meta data. At StrategicDB we provide SEO services and often help clients identify opportunities with existing data to improve SEO ranking during the migration. We often find meta descriptions, images and even titles that are not optimized. We would be happy to not only migrate your catalogue but also help with SEO.

Categorizing your product is key to getting the products found by customers. It is also helpful from SEO perspective. Overtime, your categories may be duplicated, no longer have any active products associated with them or need to be renamed for SEO purposes. We offer data migration services for moving data from and to Salesforce Commerce, with the right product categorization.

Frequently asked questions about Salesforce Commerce Data Migration:

Moving catalogue into Salesforce Commerce depends on the complexity of data, as well as how much clean-up/product updating is needed. For example, an enterprise with multiple price lists for both B2B and B2c storefronts will take weeks to migrate. However, a simple e-commerce storefront with minor data prep and cleanup may take only a few days. If you are looking to migrate into Salesforce Commerce, we would be happy to provide you with a free quote.

Yes, we are here to help you  with your data needs anytime. To upload new set of products, set up new price lists, open a new storefront or update existing data. Contact us for your Salesforce Commerce data support needs.

The cost of migration to any platform depends on the complexity of data. B2B set-up tends to take longer compared to B2C due to its complexity with quantities, price lists and customer groups. The cost also depends on the catalogue, the amount of products, the data quality of current ecommerce platform and the standardization that will be needed. To get a custom quote on your data migration project contact StrategicDB.

No, we do not partner with any e-commerce provider. The reason is because we want to remain neutral in our client’s selections of the best platform for their needs. Our specialty is data, the tool is irrelevant, our developers have worked with almost every API available and our data specialists have standardized data for every possible industry and reason. Therefore, we pride ourselves on staying independent and being able to help each individual client based on their data needs.

Moving away from Demandware or Salesforce Commerce, is possible due to APIs available. Exporting data is not very time consuming and can be done in a day or two. The consuming part is preparing data to match your new ecommerce tool. Data preparing for migrating which could including product clean-up, updating images, descriptions, as well as reclassifying products into new categories can change the timeframe of data migration from a week to several or more weeks.

Yes! We can work together to identify which products or categories need to be imported into what storefront. We can also merge multiple storefronts into one, without creating duplicates. We have also helped companies sell products for B2C market and have identical or similar storefront for B2B clients by allowing different quantities and prices.

Yes, if you are looking to migrate your B2B data we would be happy to assist. We understand the complexity of handling B2B pricing, B2B customer groups, Parent/child relationships and the data set-up that is required to handle the uniqueness of data. We have helped clients migrate from Demandware to other B2B ecommerce providers such as Magento, Shopify or BigCommerce without any data loss.

Our Salesforce Commerce migration is simple. We look at current data available in your current e-commerce platform. We identify the new page layout. We come up with the appropriate data migration strategy for your business. For example, we may want to exclude products or only migrate orders from past 24 months, these and other decisions will go into data migration plan. After the plan is completed we will start data cleaning, standardization and data prep, followed up any data updates that are needed. Once data is ready, it will be imported into Salesforce Commerce via API or Import functionality. Then we do a quality control check to ensure there are no errors. After which, the migration is done and we are happy to help with any other data needs that you may have.